•The rentals can ONLY be collected and returned during the Ninja Rental Shop opening hours between 7.30 - 10 am in the morning and between 4 - 6.30 pm in the evening. • Rental days need to be consecutive.•The renter agrees to accept full responsibility for the ski/snowboard rental gear while it is in his/her possession. He/she agrees to be responsible for the repair and/or replacement, at full retail value of any equipment rented from Ninja Ski Rentals under this agreement, which is not returned or for any loss or damage of any kind to the rental equipment other than reasonable wear and tear. Damage to rental equipment from use in areas where there there is a clear lack of snow and damage to skis/board is likely is NOT reasonable wear and tear.•The renter agrees that late return of equipment may force a cancellation of another pre-booked rental and subsequent loss of income to Ninja Ski Rentals and agree to return all rental equipment on the agreed upon date, in clean condition, to avoid additional charges of up to 20,000 yen.•If you cancel your rental giving more than 7 days notice you will receive a full refund less a 20% cancellation fee. In order to receive a refund, notice must be received by the hostel by 10 am Hakuba time, 7 days prior to arrival.We will refund the balance onto your paypal account. After this time no refunds are possible
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