About airport transfers1.How do the airport transfers work? You will be met at the airport at a pre-set location by a representative of the bus company doing our transfers (they speak English), and they will bring you to the door of your accommodation. Easy as that.2. What if my flight is delayed?In general that won't be a problem-there will be other people booked on the bus transfer from the same flight and the bus company will wait where possible. If your flight is well and truly delayed, there will be times when the bus will have to leave.3. About lift passesWhere do I collect the lift passes? They will be ready for you when you check in at your accommodation.How do the lift passes work? The lift passes are valid at 10 different ski resorts. You can go to any resort on any day, and you can go to up to 2 different resorts per day. You do not need to ski/board every day; you can take rest days and they aren't included as a ski day.4.How much do I have to pay upfront? You need to pay a 20% deposit at time of booking unless your arrival is less than 2 mths away. 5. About refunds and cancellationsPlease see our terms and conditions page for more information and for our cancellation policy.6. About ski/snowboard rentals. Are rentals included in the price of the packages? No they are not. You need to book them separately via the Ski/Snowboard Rentals tab on our website. They are rented out by the rental shop at Mt Hakuba Backpackers. How do I pick up the rentals? You will need to come to our rental shop during reception hours (7.30am-10.00am and 4-6.30pm) to collect them. Our rental shop is next to the convenience shop on the main street of Echoland. 7. General questions When are the packages valid for? For any trips beginning no earlier than the 5th December, and ending no later than the 31st March I can't speak any Japanese, will that be a problem? You will get a better cultural experience if you can try and communicate with the locals in their own language, but apart from that no, you don't need to be able to speak any Japanese
The cheapest ski holidays for the best ski resort in Japan.